Improving performance through practical solutions
Improving performance through practical solutions

Hello! I'm Hanife Da Costa

I work with organisations to improve performance, strengthen internal processes, and create better experiences for both staff and customers. With over 25 years’ experience in quality, compliance, and team leadership, I have managed teams effectively to deliver outstanding results. By combining clear analysis with practical, tailored solutions, I help businesses make meaningful changes that last.

Recent Clients

Hanife helps organisations improve performance and experience.

Best Services
Best Services

What Can I do For You

I work with organisations to identify challenges, create practical solutions, and help teams perform at their best. My approach is tailored to each client, ensuring meaningful improvements that last.

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Years Of Experiences

Certified education and training professional

Certified in Leadership and Management

Customer Experience Check

Learning and Development Plan

Recruitment and Staff Exits

Review of All Company Policies

Website updates and fixes

Managing Waste and Inefficiencies

Senior TEFL Tutor & Adult Education Specialist

Skills / Experiences
Skills / Experiences

Check My Skills And Work Experiences

Explore my skills and professional experience, built over 25+ years in education, consultancy, and business development

Work Experiences

Sep 2019 – Present

The Forward Trust

- Interim Ops Manager and Internal Quality Assurer

2015 – 2019

MidKent College

- 4 years as Partnership Curriculum Manager and Business Consultant

1995 – 2016

Medway Council

- 21 years in senior manager of curriculum and quality, and business and partnerships commercial learning manager

1996– 1999

KCC Kent Adult Education

- 3 years as lecturer, and Ministry of Justice 2 years as lecturer.

My Skills & Advantage

Consultancy & Business Development
98%
Learning & Development
98%
Policy & Quality Assurance
95%
Customer & Operational Excellence
95%
Latest Projects
Latest Projects

Take A Look at My Recent Projects

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Web Design

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Business Card

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Branding Product

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UI/UX Design

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Web Design

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Product Mockup

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Testimonials
Testimonials

What Client Says About My Services

Hanife Da Costa

I have collaborated with Hanife on a number of public sector initiatives and outcome funded programmes. Hanife from concept to delivery of these initiatives demonstrated sound strategic insight, excellent planning skills, the ability to effectively identify challenges and to find cost-effective solutions.
Excellent customer service, cost cutting and delivering results is very much at the heart of Hanife’s approach. Hanife’s has excellent interactive skills, actively influencing both internal and external stakeholders to bring about positive change. With a background in public sector learning and development alongside running her own business Hanife brings a set of skills and experience that can prove invaluable to organisations of all sizes.

I would not hesitate to recommend HDC Consultancy.

Eileen Bishop

programme manager PS contracting

Hanife Da Costa

Hanife is a passionate senior manager who always preformed to a high standard and delivered good results in the work that she completed. I would highly recommend Hanife for consultancy roles where her expertise in education, business development, and organisational improvement can make a real impact.”

Damian Rollinson Small

Director of Partnerships and Teaching and Learning

Hanife Da Costa

Hanife Da Costa has been an outstanding colleague, working alongside me for over three years in the business development provision at a Further Education College. Her dedication and expertise have been instrumental in elevating our programmes . She consistently demonstrated excellent quality skills, from developing innovative curriculum improvements, with exceptional care and precision. Hanife played a role in preparing us for the Ofsted inspection, ensuring our processes were streamlined, our documentation was impeccable, and our team was fully aligned, ultimately contributing to a successful outcome that highlighted our strengths. Beyond that, her positive impact extended to student engagement, where she fostered a supportive learning environment that boosted retention rates and led to numerous success stories, including apprentices securing high-quality employment. Hanife’s professionalism and enthusiasm have not only enhanced our department but also inspired those around her.

Jacqui Brown

Further Education College Manager

Hanife Da Costa

We recently partnered with HDC Consults to conduct a mystery shop at Zin Meze Grill Bar, and the process has been remarkably beneficial. The comprehensive report shed light on various aspects of our customer experience and overall operations.

As the manager of Zin Meze Grill Bar, I found the insights from HDC Consults to be extremely valuable. The feedback has guided us in refining our service approach and enhancing the overall dining experience. We’ve already implemented some positive changes in customer service and look forward to continuing this journey of improvement.

The collaboration with HDC Consults has been a wonderful asset, and we are excited about the future growth at Zin Maze Grill Bar.

Zin Meze Grill Bar

co-Founder & Owner
Awards
Awards

See My Achievements

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1

Best Design Inspiration

Design

Awwards.com

2018

2

Best UI Designer

UI Design

Awwards.com

2018

3

Top 5 UX Designer

UX Design

Awwards.com

2020

4

Best Web Designer

UI/UX

Awwards.com

2022
Contact Me
Contact Me

Do You Have a Project And Want To Discuss?

If you have a project, challenge, or opportunity and would like to explore how I can help, let’s have a conversation. I provide tailored consultancy solutions to improve performance, streamline processes, and enhance both staff and customer experience

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My Blog
My Blog

Latest Blog & Articles

Insights, tips, and updates on education, consultancy, and business improvement.

Announcing the Launch of HDC Consults

I’m pleased to announce the launch of my new website, hdcconsults.com, for HDC Consults a consultancy I founded after more than 25 years of experience in adult education. My background in further education and leadership roles, including my time at Medway Council, has shaped the vision and mission behind HDC...